Klein's Commentary

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How to Build a Successful Executive Intelligence Capability

In Part 1 we looked at why firms need executive intelligence and the challenges companies face in terms of capturing value from the onslaught of global data. In Part 2 we look  at the foundations for building a successful executive intelligence capability. Here are three main components to consider. 1) Patterns in Digital Anthropology –…

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Why Firms Need Executive Intelligence (and not just social monitoring)

This is part one in a multi-part exploration of new developments in the field of executive intelligence. Most large firms now monitor the web and social media for comments about their products. Graphs and charts detail the likes, shares, words, demographics and geography of an increasingly global customer base. Many of these companies are not…

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